политики конфиденциальности

Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how basesunworks.com ("the Site," "we," or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information If you have questions about this policy, or wish to exercise any privacy rights, please contact us:

• 📧 Email: support@basesunworks.com

• 📬 Mailing Address: 214 Building, Minle New Village, Minzhi Street, Longhua District, Shenzhen, 518000, Guangdong, China

Collecting Personal Information We collect information to provide and improve our services. This includes:

Device Information

• Purpose: To display the website properly and perform analytics.

• Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

• Disclosure: Shared with Shopline and relevant analytics or optimization providers.

• Examples: Web browser type, IP address, time zone, cookie data, pages/products viewed, search terms, on-site interactions.

Order Information

• Purpose: To process and fulfill orders, provide customer support, and prevent fraud.

• Source: Collected directly from you during checkout.

• Disclosure: Shared with Shopline, payment processors, logistics partners, and email service providers.

• Examples: Name, billing and shipping addresses, payment info (e.g., credit card), email, phone number.

Customer Support Information

• Purpose: To assist with order issues, returns, and questions.

• Source: Collected directly from you via email or contact form.

• Disclosure: Shared with support tool providers (e.g., Zendesk, Tidio) if applicable.

• Examples: Order details, contact details, communication history.

Minors Our Site is not intended for users under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information, contact us for deletion.

Sharing Personal Information We only share Personal Information with service providers who support our business, including:

• Shopline (e-commerce platform)

• Payment gateways (e.g., Stripe, PayPal)

• Logistics partners (e.g., DHL, YunExpress)

• Marketing and analytics providers (if used)

We may also disclose data to comply with legal obligations or protect our rights.

Behavioural Advertising We may use your information for personalized marketing. Examples include:

• Google Analytics (see: https://tools.google.com/dlpage/gaoptout)

• Facebook Ads (opt-out: https://www.facebook.com/settings/?tab=ads)

• Google Ads (opt-out: https://www.google.com/settings/ads/anonymous)

• Bing Ads (opt-out: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)

To opt out of many such services: https://optout.aboutads.info/

Using Personal Information We use your data to:

• Operate and maintain the website

• Process orders and deliver goods

• Communicate order updates, offers, and support

• Conduct fraud prevention and analytics

GDPR (EEA Residents) If you're located in the European Economic Area:

• We process data under legal bases such as consent, contract performance, legal obligations, or legitimate interests.

• Your data may be stored and processed outside the EEA (e.g., in Singapore or the US) per Shopline's infrastructure.

• You have the right to access, correct, or delete your personal data. Contact us to exercise your rights.

CCPA (California Residents) We do not sell personal data. If you're a California resident, you have the right to:

• Know what personal data we collect

• Request deletion of your data

• Request access to your data

To make a request, contact: support@basesunworks.com

Cookies Cookies are used for functionality, analytics, and marketing. Examples:

Cookie	Purpose	Duration
_secure_session_id	Store navigation	24h
_shopline_y	Analytics	1y
cart	Cart management	2w
checkout_token	Checkout process	1y

You can manage cookies in your browser settings or visit www.allaboutcookies.org.

Do Not Track Our site does not respond to "Do Not Track" signals due to lack of consistent industry standards.

Changes to This Policy We may update this Privacy Policy periodically. The latest version will always be available on this page.

Complaints If you are not satisfied with how we handle your data, you may file a complaint with your local data protection authority (e.g., UK: https://ico.org.uk/make-a-complaint/).